Recently, a customer from Uzbekistan needed to upgrade their granulator. After numerous detailed consultations and careful comparison of offers from various suppliers. He eventually purchased from our company two double roll stainless steel granulator for 96 699 Yuan. The main reasons for choosing this equipment are its high granulation efficiency, stability, as well as energy-saving and environmentally friendly characteristics. According to customer reviews, Since the equipment was put into operation, fertilizer yields and production efficiency have increased significantly. This effectively reduced operating costs and significantly improved the overall economic efficiency of the plant.. If you are also looking for efficient and reliable fertilizer granulation equipment, contact us to develop a custom solution.
How an Uzbek customer ultimately decided to purchase a stainless steel twin roll granulator?
The Uzbek customer was interested in the technical characteristics of our Two -wound granulator. For example, such factors, as raw materials used, performance range, construction materials and power configuration. Taking into account customer requests for corrosion resistance and ease of cleaning, we recommended the model, completely made of stainless steel. We have also provided detailed answers to questions about such operational parameters, as granulation speed, uniformity of granules and energy consumption of equipment. Ultimately, the customer appreciated the outstanding performance of our stainless steel twin roll granulator in terms of continuous operation stability, adaptation to different fertilizer formulas and ease of maintenance and decided to order.
How we resolved the client's concerns regarding the purchase of a granulator?
During the communication process, the Uzbek customer put forward some requirements for equipment customization. For example, such data, what's the size, granulator power and voltage, as well as a corresponding screening system. Based on the specific customer requirements for the site and technological process, The technical team adjusted the engine power and configured the electrical control system according to the customer's actual needs. We also matched the voltage to local standards. Besides, We selected for the client a highly efficient device for removing dust and sifting granules. This significantly increased the level of system automation and production cleanliness. Our professional customization capabilities have eliminated any concerns from our clients. Enable the seamless integration of two stainless steel twin roll granulators into existing production lines.
Shunxin provides customers with efficient international communication and comprehensive support services.
From initial request, confirmation of needs, clarification of decisions before signing a contract and logistics transportation. Our business- and technical specialists responded promptly throughout the entire process. Clients are concerned about such questions, how to transport, Installation manual and operating training for stainless steel twin roll granulators. We have developed a detailed delivery and technical support process in advance, and also organized remote video guidance services for installation. After sending the equipment, we regularly monitor the progress of logistics, to ensure its timely and safe delivery to the customer's factory. Besides, We provide comprehensive after-sales service and spare parts supply. Thanks to this, we have won high recognition and trust of many clients with our cooperation.
Our company truly embodies the "technology first" philosophy, customer focus and service above all". We have extensive export experience, advanced customization capabilities and comprehensive service system. Wherever you are, if you need fertilizer granulation equipment, contact us anytime. We will provide you with a comprehensive solution, which will help to effectively implement your fertilizer production project!
